parts-service@ssiworld.com
Customer Service Request Form
To help us understand your shredder or compactor service needs better, please complete the form below. We will review your information and an SSI representative will contact you promptly. Thanks for contacting SSI Shredding Systems!
Industrial Shredder Service
SSI offers application expertise, a wide range of cutter configurations and system options to optimize your shredder’s performance. We have decades of success supporting all major brands of shredders. Our goal is to improve your shredding system’s performance and reliability. We assess cutter configuration, infeed, discharge, particle size requirements, and over all system condition. We offer a wide range of solutions to optimize your shredder for any specific application.
Start-up Assistance
SSI’s field service technicians can perform startup assistance of new shredders, inspect the installation as well as offer full operational and maintenance training.
Full Training
SSI offers in-depth training on cutter changing to full machine rebuilds including maintenance or operational training.
Inventory Management
SSI’s field service technicians can assist in evaluating the critical spare parts that should be on hand to limit machine's down time.
Quick Response
SSI offers round-the-clock, 24/7 technical support to help diagnose any issues with the machines. Call us anytime at +1 503-682-3633
Online Diagnosis
SSI offers remote online programming support services. (Modem Required)
Customize to Application
Sometimes shredder applications change and the shredder may need to be modified to match the new application. SSI field service technicians are able to review the new application and optimize the shredder to perform to its new requirements.
On-Time Delivery
We understand how valuable your time is. The SSI team works hard to make sure your finished product is delivered on schedule to maximize your uptime.
Competitive Pricing
With 24/7 technical support, onsite assistance and in-house manufacturing capabilities, SSI not only remains competitively priced, but provides exceptional value in its parts and services.
Phone
+1 503-682-3633
Ready to start shredding?
Our team is standing by to help you find the ideal shredding solution for your company.